Privacy & Cookie Policy

Ventora Digital is a UK registered company (Company Number 17474894). Our contact address is Unit A1387 Siu Office 4-6, Greatorex Street, London, United Kingdom, E1 5NF. For privacy enquiries contact Info@ventoradigitals.com.

We may collect information you provide through our inquiry forms or communications, including your name, company, email address, phone number, selected service, budget, timeline and project details.

When you use our website, our hosting, security and consent systems may process technical information such as IP address, browser and device information, request timestamps, pages requested, referrer information and cookie or consent preferences.

We use personal information to respond to enquiries, take steps requested before entering a contract, provide and administer services, maintain website security, prevent abuse, comply with legal obligations, and where appropriate pursue legitimate business interests that do not override your rights.

Where consent is required for optional cookies, analytics or similar tracking technologies, those technologies should remain disabled until you choose to accept them.

Strictly necessary storage may be used to operate the website, maintain security and remember your cookie choice. Optional analytics or other non-essential tracking will only be enabled where the required consent has been obtained.

Our cookie-consent preference is stored for up to 30 days. We intend optional first-party website cookies configured by Ventora Digital to have a maximum duration of 30 days. Third-party services may have their own technical retention periods; where used, these will be disclosed and controlled through the consent mechanism where required.

You can accept or reject optional cookies through the cookie banner and change your choice later using the Cookie Settings control.

IP addresses may be processed for website delivery, security, fraud and abuse prevention, troubleshooting and, where consent is required, analytics. We do not describe this as anonymous where an IP address or associated data can identify or single out a user. Website tracking data controlled by Ventora Digital will be configured for a retention period of no more than 30 days unless a longer period is necessary for a documented legal or security reason.

We may use service providers that support hosting, infrastructure, security, email delivery and website operations. They may process information only as required to provide those services and subject to applicable contractual and data-protection requirements. Our website inquiry email delivery may use Resend.

Some technology providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards for an international transfer, we will use an applicable lawful transfer mechanism.

Cookie preferences and website tracking data controlled by us are generally retained for no more than 30 days as described above. Business enquiries, contracts, invoices and other records may need to be retained for longer where reasonably necessary to manage a client relationship, establish or defend legal claims, or meet tax, accounting and other legal obligations.

Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase personal information, restrict or object to processing, receive portable data, and withdraw consent where processing is based on consent. Contact Info@ventoradigitals.com to make a request. You may also have the right to complain to the UK Information Commissioner’s Office.

We use reasonable technical and organisational measures designed to protect personal information. No internet service can guarantee absolute security.

We may update this policy as our website, services, providers or legal requirements change. The current version and update date will be published on this page.